Privacy Policy

Effective: July 24, 2026

1. Data controller

PIRFO-24 Korlátolt Felelősségű Társaság (PIRFO-24 Kft.)

2. Legal basis

This policy is based on the GDPR (EU 2016/679) and the Hungarian Info Act (CXII of 2011).

3. Data we process

  • Name, phone number, email
  • Address / location to deliver the service
  • Fault description, photos (if provided)
  • Billing data as required by law
  • Website technical data (IP, browser, cookies)

4. Purpose and lawful basis

  • Service delivery — contract
  • Billing — legal obligation
  • Website operation — legitimate interest
  • Marketing — consent only

5. Retention

Billing data: 8 years (accounting). Other customer data: up to 5 years after service completion.

6. Your rights

You may request information, access, correction, deletion, restriction of processing, and object to processing. You may lodge a complaint with the Hungarian DPA (naih.hu).

7. Cookies

Our website uses technically necessary cookies. Statistics and marketing cookies are activated only with your consent.

8. Contact

For privacy questions, write to info@electro24.hu.